Privacy Policy

Privacy Policy – Dog Home Boarding with Louise

Last Updated: May 2026

At Dog Home Boarding with Louise, I am committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information I collect, how it is used, and how it is stored.

Information I Collect

When making an enquiry or booking, I may collect the following information:

Owner Information

• Name

• Address

• Phone number

• Email address

• Emergency contact details

Dog Information

• Dog’s name, age, breed, and sex

• Veterinary details

• Vaccination records

• Medical information

• Feeding and care routines

• Behavioural information

• Medication requirements

• Exercise and walking preferences

How Your Information Is Used

Your information is collected and used solely for:

• Providing safe and appropriate care for your dog

• Managing bookings and enquiries

• Emergency veterinary treatment if required

• Contacting owners regarding their booking

• Maintaining licensing and care records where legally required

I do not sell or share your personal information with third parties for marketing purposes.

Use of Waggova

Dog care records and customer information may be securely stored using Waggova to help manage bookings, care information, and daily records.

Waggova stores data securely in accordance with applicable data protection standards.

Photos & Social Media

Photos or videos of dogs may occasionally be shared on social media or my website for promotional purposes.

If you do not wish your dog’s photo to be used, please let me know at any time.

Data Storage & Security

I take reasonable steps to keep your information secure and prevent unauthorised access.

Information may be stored:

• Electronically

• On password-protected devices

• Within secure booking management systems

How Long Information Is Kept

Information is only retained for as long as necessary for:

• Business records

• Legal obligations

• Licensing requirements

• Insurance purposes

Your Rights

Under UK data protection law, you have the right to:

• Request access to your data

• Request corrections to inaccurate information

• Request deletion of your data where appropriate

• Withdraw consent for photo usage

Contact

If you have any questions regarding this Privacy Policy or your data, please contact:

Dog Home Boarding with Louise
Email: louisehomeboarding@proton.me

This Privacy Policy may be updated occasionally to reflect changes in services or legal requirements.